My husband is disabled, and the building is very long. We chose to stay at the end with the car chargers (a MAJOR reason we stay here on most of our trips) rather than at the end with desk and breakfast, so we didn't get to breakfast. The EV chargers and the friendly staff are the 2 major draws for us. I also like the fact that housekeeping isn't automatic, but that it waits for us to call them. When we do, we get a lovely set of supplies.
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Mary
maio de 2023
Modern, immaculate and well-appointed suites. Exceptional staff! Outlet to charge our EV. I won't be staying anywhere else on my periodic trips to Palo Alto as long as they keep this up. Our trip was complicated by a need to change dates of stay when we tested positive for COVID ( first time ever, even though we are both front line health care workers) and they couldn't have been more accommodating when we suddenly felt ill and needed to stay. They even booked my extended reservation for me when they could tell I wasn't well.
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Mary
janeiro de 2023
Great hotel for a stay in this area. Great staff, excellent service, large rooms, everything works well. Plenty of plugs for the myriad of electronics we carry around. Full-size refrigerator, microwave, dishwasher; bar-size sink and stove stop. Our room had a king bed in a separate bedroom with its own TV and a sofa bed in a sitting room area with its own TV. Also had a worktable with comfortable chairs.
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Paul
janeiro de 2023
Good breakfast layout. But the coffee service after breakfast hours should make real milk/cream available instead of the flavored, sweetened CoffeeMate dispensers.
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Neil
setembro de 2023
"May" the reception was very professional, pleasant, and patient, taking her time to help me set up my Hilton Honors rewards. The receptionist staff were friendly and made you feel very welcomed.
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Mary
junho de 2023
Uber/Lyft distance from all the venues in the area. It had a full kitchen, and the bathroom was clean. We had a newborn baby in the room next door and literally couldn’t hear them cry at all! The sound insulation was great. Neighborhood felt super safe. Front desk staff was super nice and helpful!!
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Jazmin
julho de 2023
I booked because we manage allergies and I need a full kitchen. The room was great. Front staff was great. Pool Was awesome even though it wasn’t heated our kids had fun.
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Brenda
junho de 2022
The room layout was great. The beds were comfortable. The facilities were clean. The location was close to Stanford. The breakfast was really good for being included.
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Nikki
maio de 2023
I didn't eat the breakfast due to having my own ammenities. However, the location was perfect for the even location I needed to attend.
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James
junho de 2021
The breakfast was awesome. Loved the coffee. The room was clean and the staff were nice. The bed was comfortable.
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Mayra
fevereiro de 2023